Returns & Exchanges

Due to the perishable nature of our fresh meal services, Eat Clean Bro cannot accept physical returns of food items once they have been delivered. If you are unsatisfied with your order, please contact our support team within 24 hours of delivery to discuss a credit or replacement.

Return Process

• 1.
  Inspect Your Delivery

  Upon receiving your order, immediately check the contents and the temperature of the meals to ensure everything meets our high quality standards.

• 2.
  Contact Support

  If there is an issue with your order, email our customer service team or call us within 24 hours, providing your order number and any relevant photos of the concern.

• 3.
  Internal Review

  Our quality assurance team will review your claim and determine the best course of action, which may include a digital credit to your account or a redelivery of the items.

• 4.
  Resolution

  Approved credits are applied instantly to your Eat Clean Bro account, while processed refunds to original payment methods may take 3-5 business days to appear.